Our background is being at the coalface of development, delivery and support of Credit Union software. We bring that experience to ensure the best results when we engage with IT Suppliers on your behalf.
What GreyGarde Offer
- Review and development of Vendor Management practices versus CBI expectations on Operational Resilience
- Management and oversight of critical outsourcing activities
- Review and development of Outsourcing Policy
- Documenting Vendor review and due diligence exercises
- Development of Exit Strategies
- Monitoring of and engagement with outsourced IT providers
- Regular review of SLA performance
- Regular review MSP Reports of providers and action as required
- Review of calls/tickets and follow up on outstanding issues
